+254 722 204 263 | +254 722 201 353 online@kenyanut.com

Terms & Conditions

Last updated: September 8, 2026

1. Agreement to Terms

By accessing and using KenyaNut - Premium Natural Products, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use our services in any way that violates applicable laws or regulations
  • Impersonate any person or entity or misrepresent your affiliation
  • Engage in any fraudulent activity or provide false information
  • Interfere with or disrupt our services or servers
  • Attempt to gain unauthorized access to our systems

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

4. Orders and Pricing

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our fraud detection systems.

All prices are in Kenyan Shillings (KES) and are subject to change without notice.

5. Payment

Payment must be received before your order is processed. We accept M-Pesa, cash on delivery, and bank transfers. By providing payment information, you represent that you are authorized to use the payment method.

6. Shipping and Delivery

We will make every effort to deliver your order within the estimated timeframe. However, we are not responsible for delays caused by circumstances beyond our control, including but not limited to weather conditions, courier issues, or public holidays.

7. Returns and Refunds

Please refer to our Returns Policy for detailed information about returning products and requesting refunds. Generally, products must be returned within 14 days of delivery in their original condition.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of KenyaNut - Premium Natural Products or its content suppliers and is protected by copyright and intellectual property laws.

9. User Accounts

When you create an account, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

10. Limitation of Liability

To the fullest extent permitted by law, KenyaNut - Premium Natural Products shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

11. Indemnification

You agree to indemnify and hold KenyaNut - Premium Natural Products harmless from any claims, losses, damages, liabilities, and expenses arising from your violation of these Terms or your use of our services.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: online@kenyanut.com
  • Phone: +254 758 859 896

By using our services, you acknowledge that you have read and understood these Terms & Conditions.